“It is always nice to have another client say thank you for good customer service by referring me,” Jolene said.
Recently someone at the office of the Middle Fork Ranger District saw what Jolene had done for YCC at the McKenzie River Ranger District. That person asked McKenzie who did their embroidery. Armed with the referral, they called and asked for prices. They then sent Jolene the logo and a purchase order.
“In this case the referral turned into a great new client,” Jolene said.